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Privacy Policy

Last Updated: October 2, 2026

Introduction

This Privacy Policy describes how Clean Slate Dumpsters LLC (“Clean Slate Dumpsters,” “we,” “us,” or “our”) handles personal information collected through this website (the “Website”) and in connection with our roll-off dumpster rental, delivery, exchange, pickup, and related services (the “Services”). It applies when you browse the Website, request a quote, book a rental, text or call us, or otherwise get in touch.

By using the Website or the Services, you acknowledge this Privacy Policy. If you do not agree with it, please do not use the Website or submit personal information to us.

Information We Collect

1. Information You Give Us

Depending on how you interact with us, we may collect:

  • Your name, phone number, and email address
  • The address where a dumpster will be placed, and your billing address
  • Details of your project, the dumpster size you want, and your rental dates
  • Placement instructions, gate codes, photos, and anything else you include in a message
  • Records of calls, texts, emails, and form submissions with us
  • Payment status and billing details
  • Your text-message consent and any opt-out requests, including when and how they were given

Card payments may be handled by a third-party payment processor. In that case we do not receive or store your full card number.

2. Information Collected Automatically

When you visit the Website, our systems and service providers may record technical information, such as:

  • IP address and approximate location based on it
  • Browser, device type, and operating system
  • The page that referred you, the pages you view, and what you click
  • The date and time of your visit
  • Information stored by cookies, pixels, and similar technologies

We use these technologies to run the Website, measure how it is used, and understand which of our advertising brings in customers. Most browsers let you block or delete cookies. Some parts of the Website may not work properly if you do.

How We Use Your Information

We use personal information to:

  • Reply to quote requests, questions, and service requests
  • Recommend a dumpster size and give you pricing
  • Book, schedule, and manage deliveries, swaps, and pickups
  • Send confirmations, scheduling updates, driver notices, payment reminders, and other service messages
  • Process payments and keep business, tax, and accounting records
  • Keep track of your communication preferences, including text-message consent and opt-outs
  • Send promotional messages, but only where you have separately agreed or the law allows it
  • Maintain, secure, and improve the Website and the Services
  • Detect and prevent fraud, misuse, and safety problems
  • Enforce our terms and meet our legal obligations

SMS Text Messaging and Opt-In Consent

How You Opt In

You agree to receive text messages from Clean Slate Dumpsters when you enter your mobile number and check the text-message consent box on our Website, or when you otherwise ask us to contact you by text. The consent box is optional and is never pre-checked. You do not have to agree to text messages to rent a dumpster from us.

We keep a record of your consent, which may include the phone number you gave, the wording you agreed to, the date and time, the form you used, and technical details such as your IP address.

Types of Text Messages

Our texts are about your quote or rental, and may include:

  • Replies to quote requests and questions
  • Order and booking confirmations
  • Delivery, drop-off, and driver arrival updates
  • Swap and pickup scheduling
  • Payment and account reminders
  • Delay notices and customer support

Message Frequency and Charges

How often we text depends on your rental and your requests. Message and data rates may apply, according to your mobile plan.

Opting Out and Getting Help

Reply STOP to any message to stop receiving texts. We will send one message confirming you have opted out, and no further texts unless you opt in again. Reply HELP for help, or contact us using the details at the bottom of this page. Mobile carriers are not liable for delayed or undelivered messages.

SMS Privacy and No Sharing of Opt-In Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are excluded from every category of disclosure in this policy and will not be shared with any third party. We may use service providers, such as a texting platform, only to deliver our messages to you.

Disclosure of Other Personal Information

We do not sell your personal information. Apart from text-messaging data, which is covered above, we share personal information only as needed to run our business, including with:

  • Service providers who help us operate, such as website hosting, scheduling, payment processing, email, and analytics providers, who may use it only to provide services to us
  • Drivers, haulers, and disposal facilities, to the extent needed to deliver, service, and empty your dumpster
  • Government authorities, courts, or others when required by law, or to protect the rights, property, or safety of Clean Slate Dumpsters, our customers, or others
  • A buyer or successor if our business is sold, merged, or reorganized

Data Retention

We keep personal information for as long as we need it for the purposes in this policy, including to provide the Services, keep business and tax records, resolve disputes, and enforce our agreements. Records of text-message consent and opt-outs may be kept for as long as needed to show we followed the law.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No website, network, or storage system is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You can ask to see, correct, or delete the personal information we hold about you, or to stop receiving marketing from us, by contacting us at the details below. You can stop text messages at any time by replying STOP. We may need to verify your identity, and we may keep some information where the law requires or allows it.

Children’s Privacy

The Website and the Services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

Third-Party Websites

The Website may link to other websites, such as review sites, maps, or social media. We are not responsible for how those sites handle your information. Please read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top shows when it last changed. Changes take effect when they are posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Clean Slate Dumpsters LLC
42373 Henry Martin Ln
Hammond, LA 70403
Phone: (985) 687-3370
Email: info@cleanslatedumpsterrental.com